Question 1

How do I set up a Physical Therapy appointment?

Accepted Answer

Give us a call at 774-325-0574 or contact us through email.  You must be seen by Pam Cavanaugh, PT for a PT evaluation prior to seeing Jaimee Lavin, PTA due to state license restrictions.

Question 2

Do you accept insurance?

Accepted Answer

We are no longer in-network with any insurance providers.Payment is due at the time of service, and we accept self-pay patients. Upon request, we are happy to provide a superbill that you can submit to your insurance company for possible out-of-network reimbursement.Because every insurance plan is different, we recommend contacting your insurance carrier directly to determine your out-of-network physical therapy benefits and reimbursement eligibility.If you have questions about payment or the superbill process, please don’t hesitate to contact us - we’re happy to help!

Question 3

Will I need a doctor’s referral?

Accepted Answer

The state of Massachusetts does not require a doctor’s referral to access Physical Therapy services.

Question 4

What can I expect once I set up my first appointment?

Accepted Answer

You will receive a text or email confirmation of appointment date and time. There will be online intake forms prior to your appointment that will be linked in your Prompt Practice patient portal.Pamela Cavanaugh will perform a complete evaluation to identify your physical therapy diagnosis and build your personalized plan of care. She will identify how often and how long you may need Physical Therapy.

Question 5

What is a mobile Physical Therapy session?

Accepted Answer

We travel to you, with the ability to treat in all environments. We can treat in your pool, home gym, on your boat, or even on the beach. A travel fee of up to $50 may apply.

Question 6

What should I wear for my appointments?

Accepted Answer

Please wear comfortable, loose fit clothing.

Question 7

What is your cancellation policy?

Accepted Answer

Please remember to cancel and reschedule 24 hours in advance of your appointment time. Cancellations and re-scheduled sessions will be subject to a full charge if NOT RECEIVED AT LEAST 24 HOURS IN ADVANCE. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time.

Question 8

What is TPI?

Accepted Answer

We're proud to be TPI certified! TPI (Titleist Performance Institute) is the world's leading educational organization dedicated to the study of how the human body functions in relation to the golf swing. For over twenty years, TPI has gathered the world’s largest technical database of the game’s top Tour professionals as well as every-day golfers. TPI collects 3D motion capture, force, pressure, launch monitor, strength, power, and movement data on every player that visits the TPI campus. Using this data, TPI discovered how a properly functioning body allows a player to swing a golf club in the most efficient way possible. Conversely, TPI determined how physical limitations in a player’s body can adversely affect the golf swing and potentially lead to injury. This relationship is what TPI calls The Body-Swing Connection and is the foundation of all professional Certification courses offered by TPI.

FAQs

Frequently asked questions